Automotive Repair Services, Excellence Through Exceptional Customer Service
Auto Service Experts, Providing the Highest Quality of Vehicle Repairs & Maintenance
At Auto Service Experts, we have been committed to providing dependable, reliable, and honest auto repair services in San Antonio for over 20 years. Our goal is to create lasting relationships with our customers based on honesty, integrity, and exceptional service. Customer service is the foundation of our auto repair shop. We are always looking for new ways to go above and beyond and raise the bar of excellence in automotive service.
Owner and ASE Master Certified Automobile Technician with rebuilt transmission
Our Automotive Garage, Equipment, and Parts
At Auto Service Experts we take pride in every aspect of our business and every service or repair we perform, from our customer interactions to the condition of our shop. Our auto repair garage is continually updated with the most advanced diagnostic and repair technology, tools, and equipment. We invest in the best available auto diagnostic equipment through Snap-On Tools and other nationally recognized industry leaders. This allows our talented automotive technicians to perform at their best and reduces the amount of time a customer waits for diagnostics or car repairs. We are also meticulous about cleanliness and maintaining stock levels of parts, components, and tools needed to complete each job as quickly and efficiently as possible without sacrificing quality.
We are committed to completing every type of auto repair the right way the first time, and ensuring lasting satisfaction for you, the driver. To help accomplish this, we use only high-quality parts that are specifically designed to work best with your vehicle. We use Mobile1 for all engine oil changes, and only OEM or top quality parts for repairs, rebuilt transmissions, and engine rebuilds. We do not believe in cutting corners to save a couple bucks, and our long term relationships with reputable parts suppliers allow us to get the parts we need quickly, and at the best price available.
"To be a leader, you must first have a servant mentality."
We stand behind our word and our work with the best warranty in the San Antonio auto repair industry!
Fast, Friendly, and Convenient Auto Repair Experiences
We know major auto repair needs can be unexpected and stressful, and strive to make each customers' experience with us as painless as possible. We provide several services to make having a car or truck repaired or serviced more convenient for the customer. We offer financing, towing, rental cars, an after hours key drop, free shuttle drop-offs & pick-ups, and a 3 year/ 36,000 mile warranty for lasting peace of mind once repairs are completed.
We also maintain a pleasant and inviting atmosphere in our customer lounge area. Comfortable seating, premium coffee, beverages, and snacks, free high-speed WiFi and satellite TV all help to pass any time you may spend waiting. What we think really sets our shop apart, though, are the friendly and genuinely helpful mechanics and service advisors.
Lasting Customer Relationships
We place a great deal of importance on communication with our customers. Our professionally certified technicians perform thorough, detailed diagnostic inspections of each car or truck which comes into our shop. We then provide the customer with an honest, clear, and complete description of any necessary repairs or services. Our technicians and service writers are happy to discuss your particular needs or concerns, as well as answer any questions you may have to help you make the right auto repair decisions.
We provide accurate repair price quotes and completion times and obtain authorization before beginning any repairs on any vehicle. We also keep customers updated throughout the repair process and follow up afterward to ensure that their vehicle is running smoothly and that they are happy with the service they received.
Our Family - Car Mechanics and Automotive Service Team
Auto Service Experts is a family run business, and we value and depend on our employees greatly. We strive to empower our mechanics and service writers through training and opportunities to learn and excel in the automotive industry. We provide ongoing education through CarQuest and Tech Net and cover registration and testing fees for ASE National Institute for Automotive Service Excellence certifications.
Most importantly, we treat one another like family and are invested in one another's lasting success, both inside and outside of the workplace. We work hard to create the same kind of relationships based on trust and genuine care with our customers. We care about our customers' safety and satisfaction and truly keep their best interests at heart. We believe that when you keep people first, finances will fall into place.