1. Use of This Website

This website is intended to provide information about Auto Service Experts, CRod Automotive LLC, our automotive repair and maintenance services, and general vehicle care. You agree to use this website for lawful purposes and not to engage in activities that could interfere with its operation, compromise its security, or restrict others from using it. This includes using automated tools, bots, or scrapers to access or collect information from the website without our permission.

You may not use this website to transmit unlawful, misleading, harmful, or unauthorized material, including false or inaccurate information in appointment requests or contact forms.

2. Website Information and Automotive Advice

Auto Service Experts, CRod Automotive LLC makes reasonable efforts to provide accurate and helpful information regarding automotive repair, vehicle maintenance, diagnostics, and related topics.

However, information provided on this website, including articles, blog posts, recommendations, and general automotive advice, is intended for informational purposes only. It should not be considered a substitute for a professional vehicle inspection, diagnosis, or individualized repair recommendation.

Vehicle conditions, manufacturer specifications, and repair requirements vary. Always consult a qualified automotive professional regarding the specific needs of your vehicle.

Auto Service Experts, CRod Automotive LLC does not guarantee that all website information will be complete, current, or applicable to every vehicle or situation.

3. Automotive Repair Services, Diagnostics, and Estimates

Information about our automotive repair services on this website is provided for general reference and does not constitute a binding offer or guarantee that a particular service is available.

Diagnostic Fees. Diagnostic testing and inspection services are generally subject to a fee, which will be disclosed before diagnostic work begins. From time to time, Auto Service Experts, CRod Automotive LLC may offer promotional diagnostic pricing or apply an eligible diagnostic charge as a credit toward approved repairs. Any applicable discounts, credits, or waivers will be confirmed before service and are subject to the terms of the specific offer. Diagnostic fees remain payable unless a credit or waiver has been expressly approved.

Inspection and Diagnosis Authorization. Authorizing us to inspect, test, or diagnose your vehicle is not authorization to perform repairs. We will not begin repairs until you have reviewed our findings and estimate and approved the work.

Estimates and Changes to Approved Work. Repair estimates, diagnostic findings, parts availability, pricing, and service timelines may vary depending on the vehicle’s condition, manufacturer specifications, and the nature of the repairs required. If we find that additional repairs are needed, or if the cost will exceed your approved estimate, we will contact you by phone, text message, or email, explain the additional work and cost, and obtain your approval before proceeding. Your approval will be noted on your work order.

Repair Documentation Controls. The actual terms of any automotive repair service, including pricing, scope of work, payment requirements, and applicable warranties, will be established through the appropriate repair documentation and customer authorization at the time of service.

4. Online Appointments and Contact Requests

Visitors may use our website to request automotive repair appointments, ask questions, or contact our service team.

Submitting an online appointment request or contact form does not automatically constitute a confirmed appointment or guarantee service availability.

Online appointments are drop-off only. Your vehicle will be left with us for inspection and service, and we don’t guarantee same-day completion. If you need same-day service or a diagnostic timeframe, please call (210) 495-6688 before scheduling.

We will make reasonable efforts to respond to appointment and contact requests in a timely manner.

5. Vehicle Pickup, Payment, and Storage

Payment. Payment for authorized repairs and services is due when the work is completed and before your vehicle is released, unless we have agreed otherwise in writing. Accepted forms of payment will be provided at the time of service.

Vehicle Pickup and Storage. Customers will be notified when their vehicles are ready for pickup. Vehicles should be picked up promptly following notification. Unless otherwise agreed in writing, a storage fee of $35 per calendar day may apply after a three-day grace period following notification that the vehicle is ready for pickup. Applicable storage charges, notice requirements, and vehicle disposition procedures remain subject to Texas law and any written agreement with the customer.

Repair Lien. Under Section 70.001 of the Texas Property Code, Auto Service Experts, CRod Automotive LLC may have a possessory lien on a vehicle for unpaid repair charges and may retain possession until amounts legally due are paid, as permitted by applicable law. Any enforcement, sale, or disposition of a vehicle will be handled in accordance with applicable legal requirements.

Unclaimed Vehicles. If a vehicle is left unclaimed or charges remain unpaid, we will handle the vehicle in accordance with applicable Texas law.

6. Customer Responsibilities and Customer-Supplied Parts

Accurate Information. You are responsible for providing accurate contact information, vehicle information, and a complete description of the symptoms or concerns you want us to evaluate. Please make sure we can reach you while your vehicle is with us so we can obtain approvals promptly.

Personal Items. Please remove valuables and personal belongings from your vehicle before drop-off.

Customer-Supplied Parts. As a general rule, we do not install parts supplied by customers. In rare, special cases, we may agree to do so. Any such arrangement will be discussed and confirmed with you before work begins. Unless we agree otherwise in writing, we do not warrant customer-supplied parts, and we may not be able to warrant the labor associated with installing them.

7. Care of Vehicles and Personal Property

We take reasonable care of vehicles while they are in our possession. Except where prohibited by law, we are not responsible for loss of or damage to personal items or valuables left in a vehicle, or for loss or damage caused by events beyond our reasonable control. Any claim relating to a vehicle in our care will be governed by your repair documentation and applicable law.

8. Repair Warranties

Auto Service Experts, CRod Automotive LLC stands behind the automotive repair services we perform. Applicable warranties on parts and labor are subject to the specific warranty terms and conditions provided at the time of service.

Warranty coverage, exclusions, limitations, and claim requirements are governed by the applicable written warranty documentation.

Nothing in these website Terms of Service is intended to replace, modify, or override a written repair warranty or any rights provided under applicable law.

9. Communications and Text Message Consent

By providing your phone number, email address, or other contact information through our website or in connection with our services, you agree that we may contact you about your appointment request, vehicle, estimates, repair approvals, service status, and pickup, including by phone call, text message, and email.

Text Messages. If you provide your mobile number and consent to receive text messages, we may send you text messages related to your service, such as appointment confirmations, estimate and approval requests, status updates, and pickup notices. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or request help by replying HELP or calling (210) 495-6688. Consent to receive text messages is not a condition of purchasing any goods or services. Opting out of text messages may delay approvals or updates, and we may contact you by other means.

Please see our Privacy Policy for information about how we handle your contact information.

10. Website Availability and Accuracy

We strive to maintain a reliable and accessible website. However, we do not guarantee uninterrupted access, error-free operation, or that all website features will always be available.

Website content, service descriptions, pricing information, promotions, and other materials may be updated, modified, or discontinued without prior notice. Online prices and offers aren’t binding until confirmed in writing at our shop.

Auto Service Experts, CRod Automotive LLC reserves the right to modify or discontinue any portion of this website at any time.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services for your convenience.

These external websites are not owned or controlled by Auto Service Experts, CRod Automotive LLC. We are not responsible for their content, privacy practices, security, accuracy, or availability.

Your use of third-party websites is subject to their respective terms and policies.

12. Intellectual Property

Unless otherwise indicated, the content on this website, including written materials, photographs, graphics, logos, branding, and other original materials, is owned by or licensed to Auto Service Experts, CRod Automotive LLC and is protected by applicable intellectual property laws.

You may view and use website content for personal, noncommercial purposes. You may not reproduce, distribute, modify, publish, or commercially use website materials without prior written permission from the appropriate rights holder.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Auto Service Experts, CRod Automotive LLC shall not be liable for damages arising from your use of, or inability to use, this website or reliance on general information provided through it.

This includes damages resulting from website interruptions, technical errors, inaccurate information, or unauthorized access to website content.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

These website limitations do not replace or diminish any obligations or rights arising from an actual automotive repair agreement, written warranty, or applicable consumer protection law.

14. Privacy and Personal Information

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information submitted through our website.

By using our website or submitting information through our online forms, you acknowledge that you have had the opportunity to review our Privacy Policy.

Privacy Policy: https://www.autorepairsanantonio.com/privacy-policy/

15. Governing Law and Venue

These Terms of Service are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any disputes relating to the use of this website shall be subject to applicable Texas and federal laws and, to the extent permitted by law, shall be brought in the state or federal courts located in Bexar County, Texas.

16. General Provisions

If any part of these Terms of Service is found to be unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision of these terms is not a waiver of our right to enforce it later. These Terms of Service apply to your use of this website. Any automotive repair services we perform are governed by the repair documentation and written warranty provided at the time of service, together with applicable law.

17. Changes to These Terms

Auto Service Experts, CRod Automotive LLC reserves the right to update or revise these Terms of Service at any time.

Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms, to the extent permitted by law.

18. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Auto Service Experts, CRod Automotive LLC

13050 San Pedro Avenue

San Antonio, TX 78216

Phone: (210) 495-6688

Email: director@autorepairsanantonio.com

Website: https://www.autorepairsanantonio.com